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Valid from: 01.01.2026
Smiletex OÜ (registrikood: 12784544, aadress: Lõõtsa 8a, 11415 Tallinn) on vastutav töötleja, kes kogub ja töötleb isikuandmeid vastavalt Euroopa Liidu isikuandmete kaitse üldmäärusele (GDPR) ning Eesti Vabariigi isikuandmete kaitse seadusele.
We collect the following personal data:
We process personal data for the following purposes:
Personal data is processed on the basis of:
We retain customer data for as long as necessary to fulfil the order. Accounting documents are kept for 7 years in accordance with the Estonian Accounting Act. Marketing-related data is kept until consent is withdrawn.
We share personal data only with:
We do not sell or share personal data with third parties for marketing purposes.
We use cookies on the website, including:
You have the right to:
For privacy-related questions, please contact:
Email: info@smiletex.ee
Phone: +372 511 9040
Address: Lõõtsa 8a, 11415 Tallinn
Valid from: 01.01.2026
Käesolevad tarnetingimused reguleerivad kaupade tellimist ja tarnimist Smiletex OÜ (registrikood: 12784544) veebipoe smiletex.ee kaudu ning muude müügikanalite vahendusel. Tingimused kehtivad kõikidele Smiletex OÜ klientidele.
Orders can be placed:
An order is considered placed when the customer has received an order confirmation by email.
Kõik veebipoes toodud hinnad on eurodes ja sisaldavad käibemaksu (24%), kui ei ole märgitud teisiti. Äriklientidele kehtivad eraldi projektipõhised hinnad, mille kohta saab pakkumise küsida.
Payment methods:
We offer the following delivery methods:
Products in stock are generally delivered within 1–3 working days. The delivery time for custom orders and embroidered products is 2–4 weeks.
The delivery cost depends on the delivery method and order size. Orders over €150 are delivered free of charge within Estonia. Exact delivery costs are shown at checkout.
For embroidery, printing or other customisations:
Under the Estonian Law of Obligations Act, consumers have the right to withdraw from the contract within 14 days without giving a reason. Returned goods must be unused, in their original packaging and in resalable condition.
To make a return:
If the goods do not conform to the contract, the consumer has the right to file a complaint within 2 years of receiving the goods, in accordance with § 218 of the Law of Obligations Act. To file a complaint, contact info@smiletex.ee. We will resolve the issue within 15 days.
Disputes between the customer and Smiletex OÜ are resolved through negotiation. If no agreement is reached, the consumer may turn to the Consumer Protection and Technical Regulatory Authority (www.ttja.ee) or Harju County Court.
For delivery-related questions:
Email: info@smiletex.ee
Phone: +372 511 9040
Address: Lõõtsa 8a, 11415 Tallinn
Valid from: 01.01.2026
Käesolevad kasutustingimused reguleerivad veebilehe smiletex.ee kasutamist. Veebilehe omanik ja haldaja on Smiletex OÜ (registrikood: 12784544, aadress: Lõõtsa 8a, 11415 Tallinn). Veebilehe kasutamisega nõustute käesolevate tingimustega.
Smiletex.ee is an online store for professional workwear and textiles serving the HoReCa, medical, beauty and service sectors. The website allows you to:
Users of the website undertake to:
All website content — including texts, photos, graphic elements, logos, trademarks and software — is protected by copyright and intellectual property laws. Copying, distributing or otherwise using the website's content without the written consent of Smiletex OÜ is prohibited.
Smiletex OÜ makes all reasonable efforts to ensure that the product descriptions, photos and prices published on the website are accurate. We reserve the right to correct errors and change prices without notice. In the case of obvious pricing errors, we have the right to cancel the order and notify the customer.
Smiletex OÜ:
Our website features an AI-based shopping assistant. The assistant's answers are for information only and do not constitute a binding offer. Final product prices and availability are confirmed at checkout.
By joining the newsletter you consent to receiving marketing emails. Every email contains an unsubscribe link. You can also unsubscribe at any time by emailing info@smiletex.ee.
Smiletex OÜ reserves the right to change these terms of use. Changes take effect upon publication on the website. We will notify registered customers of significant changes by email.
These terms are governed by the law of the Republic of Estonia. Disputes are resolved in Harju County Court unless the law provides otherwise.
If you have any questions, please contact:
Smiletex OÜ
Email: info@smiletex.ee
Phone: +372 511 9040
Address: Lõõtsa 8a, 11415 Tallinn
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